The Jan-Pro Guarantee

JAN-PRO guarantees to complete all of its regularly scheduled cleaning commitments on time.

JAN-PRO also guarantees to respond to, and promptly resolve, any specific service issues within one business day. Should JAN-PRO fail to meet either of these obligations, a complimentary cleaning call will be scheduled.

Why choose Jan-Pro?

Watch this movie to find out why so many have switched to Jan-Pro!

About Us

Our Location

          Welcome to JAN-PRO of Western PA/N.E. Ohio, where we are committed to success. Success, for our clients, means consistently clean buildings and prompt responses to their needs. Success, for our franchise owners, means supporting their growing businesses. For both, that success lies in the proven system of JAN-PRO.
          With JAN-PRO there is virtually no limit to how far one can grow and succeed. Regardless of whether you want to have a little extra money or create a whole new dream whether small or large, JAN-PRO has a proven method and system for achievement and excellence. Backed by the experience of the national team and the support of our regional employees, we work together to create a plan that meets our franchise owners’ dreams and our customers’ needs.
          We equip our franchise owners with the best products, teach them efficient cleaning techniques, and back them up with an unparalleled quality assurance and customer communication program. Our success is completely dependent on how well we establish a true partnership with our franchise owners, which in turn benefits our clients. 
          Before my wife, Linda, and I acquired our JAN-PRO franchise, I was vice president of safety and independent contractor relations, as well as a human resources director for 27 years. Linda was an IT director, whose attention to detail and handling a large staff now benefit our JAN-PRO team. Through our professional experiences, we have learned when you treat people with respect, help them succeed and give them opportunities, people achieve amazing things. Just as important, the people at JAN-PRO share our values of building relationships that are based on fairness, quality and integrity.
          We can think of few things more rewarding than watching someone’s dreams come true right before our eyes and knowing that JAN-PRO of Western PA/N.E. played a role in that success while delivering outstanding service to our customers. Let us put our experience to work for you.

The Company

JAN-PRO Franchising International, Inc. operates its business in the commercial cleaning franchising industry and licenses its master franchise owners and unit franchisees under the JAN-PRO® trademark. Founded in 1991, JAN-PRO has over 99 master franchise offices in five countries with over 10,000 unit franchisees. Master license expansion plans are ongoing on a national and international level.

JAN-PRO has built a solid reputation as a quality franchise organization within the commercial cleaning industry. The company has been highly ranked in magazines such as Entrepreneur, Income Opportunities, Home Business and Business Start-up, as well as in the Franchise Handbook. JAN-PRO® customers include a number of prestigious accounts, many of which are included in "Who's Who in Business."

JAN-PRO is now the World's  #1 Fastest Growing Franchise system according to Entrepreneur Magazine for 2008, 2009, and 2010.  

JAN-PRO operates under a unique professional system. Unlike conventional cleaning companies where employees work at a job, JAN-PRO® unit franchisees are owner-operators who have a vested interest. That's why our owner-operators want to make sure total customer satisfaction occurs. 

We Provide...

  • Quality cleaning methods
  • Detailed cleaning schedules
  • Comprehensive training programs
  • Extensive support system
  • Quality control systems
  • Customer relation services
  • Highly skilled personnel

...and these components form a successful commercial cleaning concept that results in a highly motivated workforce to produce long-term customer satisfaction.

The JAN-PRO® Difference
There are a number of problems inherent with conventional cleaning services: 

  • Lack of management supervision
  • No professional quality control procedures by supervisors
  • Inconsistent service levels, resulting from high turnover and untrained workers
  • No professional management concern for customer satisfaction
  • Breakdown in communication for customer service requests

Basically, employees of conventional cleaning services feel they work at a job rather than operate a business.

What's the Answer?
JAN-PRO!