The Jan-Pro Guarantee

JAN-PRO guarantees to complete all of its regularly scheduled cleaning commitments on time.

JAN-PRO also guarantees to respond to, and promptly resolve, any specific service issues within one business day. Should JAN-PRO fail to meet either of these obligations, a complimentary cleaning call will be scheduled.

Why choose Jan-Pro?

Watch this movie to find out why so many have switched to Jan-Pro!

About Us

Our Location

Through the Eyes of our Customers
We often ask our customers why they chose JAN-PRO and how we're doing on the job.  Most point to our cleaning guarantee, willingness to get it right and dependability in excellence service.  But we'll let their words say it better than we can.

"JAN-PRO does a great job... even with the construction. Only complaint: they keep this place cleaner than I do my own house!"
--J.P. Wiegend, InfoCision Management

"Thank you so much for all the hard work this year.  We genuinely appreciate all that JAN-PRO does for us!  Also thank you for the continued "small touches" you do everyday!"
--Kristen Harlo, Northeast Ohio Eye Surgeons

"Floors look great and carpet too!"
--Bev Ball, Alro Steel

"JAN-PRO is great - don't let them go. We love them!!!"
--Carla Prewett, Multi County Juvenile Attention Services

"Everything is great.  I noticed an MSDS for a cleaning product.  That's great too and right in line with our own Hazcom program.  JAN-PRO does fabulous work as usual!"
--Theresa Falter, Koch-Knight

Through the Eyes of our Franchisees
We often survey our franchisees to find out their reasons for joining JAN-PRO and what the business has meant to them.  All invariably answer that they felt the Master Franchise Owner had a genuine interest in helping them succeed. But we'll let their words say it better than we can.

"JAN-PRO has given me the opportunity to grow, to be responsible as a franchise owner, and has given me a chance to run my own business with confidence, dignity and success."
--Damione Law - Akron

"It's exceeded my expectations.  JAN-PRO has been good to me and my family, and the JAN-PRO staff has been professional, helpful, and responsive."
--Vaughn Zeitz - Barberton

"I was looking for a business to invest in that would be asey to get started.  JAN-PRO helped me achieve this goal.  I've received a lot of support in growing my business."
--Richard Wright - Akron

"I always wanted to start my own business, but I ws unsure how to do it.  I was surprised how easy JAN-PRO made it to start and grow my business."
--Tanya Hayden - Canton

"JAN-PRO is an honest company and I'm proud to own a JAN-PRO franchise."
--Mike Ost - Canton

The Company

 

JAN-PRO Franchising International, Inc. operates its business in the commercial cleaning franchising industry and licenses its master franchise owners and unit franchisees under the JAN-PRO® trademark. Founded in 1991, JAN-PRO has over 99 master franchise offices in five countries with over 10,000 unit franchisees. Master license expansion plans are ongoing on a national and international level.

JAN-PRO has built a solid reputation as a quality franchise organization within the commercial cleaning industry. The company has been highly ranked in magazines such as Entrepreneur, Income Opportunities, Home Business and Business Start-up, as well as in the Franchise Handbook. JAN-PRO® customers include a number of prestigious accounts, many of which are included in "Who's Who in Business."

JAN-PRO is now the World's  #1 Fastest Growing Franchise system according to Entrepreneur Magazine for 2008, 2009, and 2010.  

JAN-PRO operates under a unique professional system. Unlike conventional cleaning companies where employees work at a job, JAN-PRO® unit franchisees are owner-operators who have a vested interest. That's why our owner-operators want to make sure total customer satisfaction occurs. 

We Provide...

  • Quality cleaning methods
  • Detailed cleaning schedules
  • Comprehensive training programs
  • Extensive support system
  • Quality control systems
  • Customer relation services
  • Highly skilled personnel

...and these components form a successful commercial cleaning concept that results in a highly motivated workforce to produce long-term customer satisfaction.

The JAN-PRO® Difference
There are a number of problems inherent with conventional cleaning services: 

  • Lack of management supervision
  • No professional quality control procedures by supervisors
  • Inconsistent service levels, resulting from high turnover and untrained workers
  • No professional management concern for customer satisfaction
  • Breakdown in communication for customer service requests

Basically, employees of conventional cleaning services feel they work at a job rather than operate a business.

What's the Answer?
JAN-PRO!