JAN-PRO Franchising International, Inc. operates its business in the commercial cleaning franchising industry and licenses its master franchise owners and unit franchisees under the JAN-PRO® trademark. Founded in 1991, JAN-PRO has over 99 master franchise offices in five countries with over 10,000 unit franchisees. Master license expansion plans are ongoing on a national and international level.
JAN-PRO has built a solid reputation as a quality franchise organization within the commercial cleaning industry. The company has been highly ranked in magazines such as Entrepreneur, Income Opportunities, Home Business and Business Start-up, as well as in the Franchise Handbook. JAN-PRO® customers include a number of prestigious accounts, many of which are included in "Who's Who in Business."
JAN-PRO is now the World's #1 Fastest Growing Franchise system according to Entrepreneur Magazine for 2008, 2009, and 2010.
JAN-PRO operates under a unique professional system. Unlike conventional cleaning companies where employees work at a job, JAN-PRO® unit franchisees are owner-operators who have a vested interest. That's why our owner-operators want to make sure total customer satisfaction occurs.
- Quality cleaning methods
- Detailed cleaning schedules
- Comprehensive training programs
- Extensive support system
- Quality control systems
- Customer relation services
- Highly skilled personnel
...and these components form a successful commercial cleaning concept that results in a highly motivated workforce to produce long-term customer satisfaction.
The JAN-PRO® Difference
There are a number of problems inherent with conventional cleaning services:
- Lack of management supervision
- No professional quality control procedures by supervisors
- Inconsistent service levels, resulting from high turnover and untrained workers
- No professional management concern for customer satisfaction
- Breakdown in communication for customer service requests
Basically, employees of conventional cleaning services feel they work at a job rather than operate a business.
What's the Answer?