The Jan-Pro Guarantee

JAN-PRO guarantees to complete all of its regularly scheduled cleaning commitments on time.

JAN-PRO also guarantees to respond to, and promptly resolve, any specific service issues within one business day. Should JAN-PRO fail to meet either of these obligations, a complimentary cleaning call will be scheduled.

About Us


Torrence Shealy - Regional Master Franchise Owner

"Prior to becoming a regional master franchise owner in the Charlotte, NC market, I was Senior Vice President/Team Leader for one of the world's largest home furnishings companies. Through experience, I have learned the value of achieving consistent, sustainable customer satisfaction. Focusing on customer needs, both internal and external, drives success and satisfaction, resulting in retention, loyalty, and growth. To me, there is one answer to effectively meeting commercial cleaning needs ... Jan-Pro."  

 The Company

 JAN-PRO Franchising International, Inc. operates its business in the commercial cleaning franchising industry and licenses its master franchise owners and unit franchisees under the JAN-PRO® trademark. Founded in 1991, JAN-PRO has over 99 master franchise offices in five countries with over 10,000 unit franchisees. Master license expansion plans are ongoing on a national and international level.

JAN-PRO has built a solid reputation as a quality franchise organization within the commercial cleaning industry. The company has been highly ranked in magazines such as Entrepreneur, Income Opportunities, Home Business and Business Start-up, as well as in the Franchise Handbook. JAN-PRO® customers include a number of prestigious accounts, many of which are included in "Who's Who in Business."

JAN-PRO is now the World's  #1 Fastest Growing Franchise system according to Entrepreneur Magazine for 2008, 2009, and 2010.  

JAN-PRO operates under a unique professional system. Unlike conventional cleaning companies where employees work at a job, JAN-PRO® unit franchisees are owner-operators who have a vested interest. That's why our owner-operators want to make sure total customer satisfaction occurs. 

We Provide...

  • Quality cleaning methods
  • Detailed cleaning schedules
  • Comprehensive training programs
  • Extensive support system
  • Quality control systems
  • Customer relation services
  • Highly skilled personnel

...and these components form a successful commercial cleaning concept that results in a highly motivated workforce to produce long-term customer satisfaction.

What's the Answer?