The Jan-Pro Guarantee

JAN-PRO guarantees to complete all of its regularly scheduled cleaning commitments on time.

JAN-PRO also guarantees to respond to, and promptly resolve, any specific service issues within one business day. Should JAN-PRO fail to meet either of these obligations, a complimentary cleaning call will be scheduled.

About Us

The Company

JAN-PRO Franchising International, Inc. operates its business in the commercial cleaning franchising industry and licenses its master franchise owners and unit franchisees under the JAN-PRO® trademark. Founded in 1991, JAN-PRO has over 99 master franchise offices in five countries with over 10,000 unit franchisees. Master license expansion plans are ongoing on a national and international level.

JAN-PRO has built a solid reputation as a quality franchise organization within the commercial cleaning industry. The company has been highly ranked in magazines such as Entrepreneur, Income Opportunities, Home Business and Business Start-up, as well as in the Franchise Handbook. JAN-PRO® customers include a number of prestigious accounts, many of which are included in "Who's Who in Business."

JAN-PRO is now the World's  #1 Fastest Growing Franchise system according to Entrepreneur Magazine for 2008, 2009, and 2010.  

JAN-PRO operates under a unique professional system. Unlike conventional cleaning companies where employees work at a job, JAN-PRO® unit franchisees are owner-operators who have a vested interest. That's why our owner-operators want to make sure total customer satisfaction occurs. 

We Provide...

  • Quality cleaning methods
  • Detailed cleaning schedules
  • Comprehensive training programs
  • Extensive support system
  • Quality control systems
  • Customer relation services
  • Highly skilled personnel

...and these components form a successful commercial cleaning concept that results in a highly motivated workforce to produce long-term customer satisfaction.

The JAN-PRO® Difference
There are a number of problems inherent with conventional cleaning services: 

  • Lack of management supervision
  • No professional quality control procedures by supervisors
  • Inconsistent service levels, resulting from high turnover and untrained workers
  • No professional management concern for customer satisfaction
  • Breakdown in communication for customer service requests

Basically, employees of conventional cleaning services feel they work at a job rather than operate a business.

What's the Answer?
JAN-PRO!